Privacy Policy

Privacy Policy – Studio 10 Hair & Nail Salon

At Studio 10 Hair & Nail Salon, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our salon or engage with us online, including via SMS, email, and social media.

Please note that this policy applies solely to services provided by Studio 10 employees. Independent contractors operating within our salon maintain their own policies, pricing, and refund practices.

We may collect the following information:

• Full name, phone number, and email address
   
• Appointment history and service preferences
   
• Payment information (processed securely through third-party providers)
   
• Communication records via SMS or email
   

• Schedule, confirm, and manage appointments
   
• Provide updates, reminders, or promotions related to our services
   
• Respond to inquiries or feedback
   
• Improve the client experience
   

By opting in, you agree to receive SMS and/or email messages from Studio 10 related to appointments, services, promotions, or important salon updates.

• Message frequency may vary
   
• Message and data rates may apply
   
• You may opt out at any time by replying STOP (for SMS) or clicking "unsubscribe" in an email
   

We do not sell, rent, or share your personal information with third parties, except:

• With trusted service providers (e.g., booking platforms or payment processors) who help us operate the salon
   
• When required by law or to protect our legal rights
   

We use third-party platforms like Fresha to securely manage bookings and store client data. These providers are contractually obligated to protect your information and may not use it for unrelated marketing purposes.

SMS opt-in or phone numbers collected for the purpose of SMS communication are not shared with any third party or affiliate company for marketing purposes..

We take appropriate technical and administrative measures to safeguard your information through:

• Secure systems
   
• Limited access to client data
   
• Regular security monitoring
   

You may request to:

• Review or update your personal information
   
• Opt out of promotional communications
   
• Delete your data (unless retention is required by law)
   

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the effective date.

If you have questions or concerns about your privacy, please contact:

Studio 10 Hair & Nail Salon
10 Steele Boulevard, Suite #5
Berlin, Connecticut 06037
Phone: (860) 832-8030